Welcome to the Marketing Best Practices Help Desk

In order to better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.

*** Support emails are answered during business hours from
9am Eastern to 5pm Eastern, Monday through Friday. ***

*** Please allow up to 48 business hours for a reply. ***


Submit a new support request. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right. A valid email address is required.

Open New Ticket

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Check status of previously opened ticket. we provide archives and history of all your support requests complete with responses.


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